Refund

Refund Policy

This page explains returns, exchanges, and refunds in a store-specific format. For help with this page, contact Support@adventuretumblers.shop.

Store guidance on support
The following support guidance applies to purchases from our store. After our store processes an approved refund, a bank or card issuer normally posts the credit within 5–10 business days. Customers may request cancellation before shipment; after shipment, the 30-day return process applies. Questions about this section may be sent to Support@adventuretumblers.shop.

Our approach to condition of returns
For customers using this website, this section explains condition of returns. Return the item securely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged. Questions about this section may be sent to Support@adventuretumblers.shop.

What customers should know about starting a request
Customers can rely on the following guidance from our store about starting a request. A return or exchange begins when you, contact us at Support@adventuretumblers.shop before sending the item. Once the request is approved, our store will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted. Questions about this section may be sent to Support@adventuretumblers.shop.

Our approach to order problems
We publish this order problems guidance for customers using this website. For an item that arrives damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate. Questions about this section may be sent to Support@adventuretumblers.shop.

Our approach to eligibility
Customers can rely on the following guidance from our store about eligibility. Our store maintains a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason. Questions about this section may be sent to Support@adventuretumblers.shop.

Details about eligibility
The following eligibility guidance applies to purchases from our store. For return or exchange assistance, contact Support@adventuretumblers.shop or 959-806-5300. Questions about this section may be sent to Support@adventuretumblers.shop.

Information covering refund timing
Customers can rely on the following guidance from our store about refund timing. When we have received and checked the return, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days. Questions about this section may be sent to Support@adventuretumblers.shop.

Details about exceptions
We publish this exceptions guidance for customers using this website. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights. Questions about this section may be sent to Support@adventuretumblers.shop.

Merchant Information
Store name: YETI
Email: Support@adventuretumblers.shop
Phone: 959-806-5300
Physical address: 20 Old Sow Rd, Easton, Connecticut, 06612, United States